The Argentum Senior Living Symposium

November 8-10 | Washington, D.C.

Collaborate with peers and get powerful business ideas to improve your operations from leading experts on workforce development, quality improvement, and sales and marketing.

Dee Ann Turner

Keynote Presentation (8:30 - 9:30 AM)

It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture

Speaker: Dee Ann Turner

Dee Ann Turner, Vice President of Sustainability for Chick-fil-A Inc. and Corporate Talent Expert, works globally with organizations who want to grow talent management practices, transform and strengthen culture, and develop an "It’s My Pleasure" service model. She will share with attendees more than 30 years of experience hiring and developing talent and transforming organizational culture.

Session sponsored by:

Let's Tackle the Challenges You're Facing

Recruiting and retaining talent is critical to success--and more challenging than ever. Discover the innovations that are successfully nurturing new worker pipelines and growing the next generation of leaders.

Residents are best served when senior living professionals share ideas and solutions to cultivate operational efficiencies and business growth, and drive innovation in the way we serve older adults.

Uncover solutions to the occupancy challenge by diving deep into the data to identify sales metrics that matter, and new ideas that promote a salient sales culture. 

Speaker Highlight

  • Sarah Walmsley

    on Innovative Service Models

  • Meredith Mills

    on Innovative Service Models

  • Les Strech

    on Innovative Ways to Increase Occupancy

  • Emily DeRocco

    on the Workforce Imperative

  • Carlene Motto

    Innovative Ways to Increase Occupancy

  • Jason Rock

    on the State of Occupancy

  • Fara Gold

    on Scaling for Growth

  • Mark Woodka

     on Turnover, Retention, and Employee Engagement

  • Andrew Carle

    on Innovative Recruitment, Training, and Retention Programs

  • Jacquelyn Kung

    on Measuring Workforce Trends that Matter

  • Steve Partridge

    on Partnering for Success

  • Judy Whitcomb

    on Partnering for Success

  • Lana Peck

    on the State of Occupancy

  • David Smith

    on Sales Activities that Produce Outcomes

  • Mary Dewling

    on Scaling for Growth

  • Adam Brooks

    on Innovative Service Models

Lynne Katzmann, Founder and President of Juniper Communities

Lunch and Keynote Presentation (12:00 - 1:15 PM)

Keynote Speaker: Lynne Katzmann

Founder and President of Juniper Communities

Juniper is the only woman-founded, owned and led business among the top 40 national assisted living companies. Lynne launched the business when she was 32, with six years’ experience in the health care industry and a PhD in economics from the London School of Economics. An active leader in the social entrepreneurship movement at its beginning, she is a firm believer in the so-called double bottom line: doing well by doing good.

Symposium Sponsors