The Argentum Senior Living Symposium
November 8-10 | Washington, D.C.
Collaborate with peers and get powerful business ideas to improve your operations from leading experts on workforce development, quality improvement, and sales and marketing.
Keynote Presentation (8:30 - 9:30 AM)
It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture
Speaker: Dee Ann Turner
Dee Ann Turner, Vice President of Sustainability for Chick-fil-A Inc. and Corporate Talent Expert, works globally with organizations who want to grow talent management practices, transform and strengthen culture, and develop an "It’s My Pleasure" service model. She will share with attendees more than 30 years of experience hiring and developing talent and transforming organizational culture.
Session sponsored by:
Let's Tackle the Challenges You're Facing
Recruiting and retaining talent is critical to success--and more challenging than ever. Discover the innovations that are successfully nurturing new worker pipelines and growing the next generation of leaders.
Residents are best served when senior living professionals share ideas and solutions to cultivate operational efficiencies and business growth, and drive innovation in the way we serve older adults.
Uncover solutions to the occupancy challenge by diving deep into the data to identify sales metrics that matter, and new ideas that promote a salient sales culture.
Speaker Highlight
Sarah Walmsley
on Innovative Service Models
Meredith Mills
on Innovative Service Models
Les Strech
on Innovative Ways to Increase Occupancy
Emily DeRocco
on the Workforce Imperative
Carlene Motto
Innovative Ways to Increase Occupancy
Jason Rock
on the State of Occupancy
Fara Gold
on Scaling for Growth
Mark Woodka
on Turnover, Retention, and Employee Engagement
Andrew Carle
on Innovative Recruitment, Training, and Retention Programs
Jacquelyn Kung
on Measuring Workforce Trends that Matter
Steve Partridge
on Partnering for Success
Judy Whitcomb
on Partnering for Success
Lana Peck
on the State of Occupancy
David Smith
on Sales Activities that Produce Outcomes
Mary Dewling
on Scaling for Growth
Adam Brooks
on Innovative Service Models
Lunch and Keynote Presentation (12:00 - 1:15 PM)
Keynote Speaker: Lynne Katzmann
Founder and President of Juniper Communities
Juniper is the only woman-founded, owned and led business among the top 40 national assisted living companies. Lynne launched the business when she was 32, with six years’ experience in the health care industry and a PhD in economics from the London School of Economics. An active leader in the social entrepreneurship movement at its beginning, she is a firm believer in the so-called double bottom line: doing well by doing good.
Symposium Sponsors
